It noted the growing number of homes without land line service, the ability of wireless devices to store numbers, increased use of caller ID to capture numbers and use of the Internet to find numbers. In its petition to the Georgia PSC, AT&T cited modern technology, changing consumer preferences and the environment among its reasons. The company said only about 1 percent of customers later asked for a paper copy, and fewer than 2 percent used the CD-ROM.ĪT&T said it printed 876,224 copies of its December 2007 white pages, the last batch delivered automatically in Atlanta with no CD-ROM substitute. AT&T continues to provide an online residential directory that mimics the look of the book at .ĪT&T took a first step toward eliminating automatic delivery of the white pages book last year when, in a trial in Atlanta, it instead delivered a CD-ROM of the listings, but no book. The company’s business white pages and its yellow pages directories would not be affected. If granted, the change would take place with the next scheduled book delivery in December and January. “It’s just part of technological change that occurs and the move to electronic services, which are more convenient.” ![]() “We stopped riding horses, too,” said Rick Watson, a professor in management information systems at the University of Georgia. But the impending demise of a cultural icon didn’t excite much mourning on Monday. ![]() ![]() Customers, the company emphasizes, could still obtain a hard copy of the white pages - at no cost - upon request.Ī hundred years after the first phone book was published in 1878 in New Haven, Conn., few American households were without one.
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